Shipping & Return Policy

Last Updated: June 2026

Welcome to Exabot. We are committed to providing a smooth shopping experience for our customers. Please read our shipping and return policy carefully.

Shipping Policy

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders are not processed or shipped on weekends or public holidays.

Delivery Time

• Estimated delivery time is 7 business days from the date of shipment.

• Delivery times may vary depending on your location, weather conditions, courier delays, or other unforeseen circumstances.

Shipping Confirmation

• Once your order has been shipped, you may receive a confirmation email with tracking information (if available).

Return Policy

5-Day Return Policy

• Customers may request a return within 5 days of receiving their order.

• To be eligible for a return, the item must:

  • Be unused and in its original condition.

  • Include all original packaging, tags, and accessories.

  • Not be damaged due to misuse or improper handling.

Non-Returnable Items

• Customized or personalized products.

• Items damaged by customer misuse.

• Products marked as non-returnable at the time of purchase.

Refund Process

• Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

• Approved refunds will be processed to the original payment method within a reasonable period.

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us:

Store Name: Exabot
Support Email: exabotshop@gmail.com

We appreciate your trust in Exabot and thank you for shopping with us.